We don’t perform spay and neuter surgeries at our clinics. However, there are several fantastic organizations that offer these services. You can find more information and resources on our website.

We operate on a first-come, first-served basis and do not take appointments. We prioritize sick pets and strive to ensure that everyone receives the care they need.

We are a small team and may not always have immediate access to email, and most information can be found on this website. Due to our limited resources, we can only respond to emails from social service providers, veterinary hospitals, and animal shelters related to record requests or lost pets.  The best way to reach us is via email at [email protected]. Please allow up to 48 hours for a response. Thank you for your understanding! 

Our team arrives at 9am and we are often full for the day at this point. To ensure your pet is seen, clients typically start arriving around 7:00 AM to 8:00 AM. This helps secure a spot since we operate on a first-come, first-served basis, though it does not guarantee availability . 

We allow a maximum of 2 pets per household per clinic visit. While you can have up to three pets in our system, you may only bring two at a time.

We only perform nail trims if they are deemed medically necessary by our veterinarians. Due to the time and resources required, we are unable to accommodate routine nail trims. We have free nail trim kits available with the necessary tools and instructions. 

We accept cash, debit, and credit cards.

We provide a range of pet resources, including pet food, collars, leashes, harnesses, beds, and more. For pet parents, we offer information on community resources such as food, shelter, healthcare, and more. We can also provide referrals to local social service providers.

Expect a wait time of a few hours. We start seeing patients at 10:00 AM and continue until 2:00 PM. Depending on your position in line, you might wait 3-4 hours.

Each clinic location has a designated area for lines. When you arrive, look for our blue sign that says, “Line starts here.” It is important to form a line when you arrive, we do not accept lists made by community members as this often causes confusion. Thank you for your understanding! 

Our ambulance arrives at 9:00am to set up and we distribute client forms. We begin seeing clients once the veterinarians arrive around 10:00am and continue until 2:00pm. Community members are welcome to visit our resource distribution area between 10:00am and 2:00pm to pick up any pet food and supplies they may need. 

Your pet will be seen by a licensed veterinarian in Washington.

If you have previous medical records for your pet, please bring them. Additionally, you may want to bring a chair, snacks, and beverages for the day.

Email us at [email protected] to request your pet’s records. Please allow up to 48 hours (about 2 business days) for a response. If you are at a clinic, you can ask the veterinarian for a photo of the records at the end of your visit.

Refills are available only for pets seen at our clinic within the past year. Many prescriptions can be filled at a local pharmacy with a written prescription, allowing you to compare prices using tools like GoodRx, which finds the lowest cost options at nearby pharmacies. 

If your pet needs a written prescription and was seen within the last 12 months, email [email protected]. For medications available only through veterinary suppliers, such as Chewy, we recommend submitting your refill requests directly through them. 

Most medication refills must be purchased online through Chewy.com or 1-800-PetMeds. To request a refill or if you have questions, email us at [email protected] and allow 48 hours for a response. Please submit refill requests at least one week in advance – we cannot refill prescriptions during an outreach clinic. 

Instructions for medication refills through Chewy: 

• Go to chewy.com
  o Sign in or Register – create an account if you do not already have one
  o In the search bar, type the name of the medication 
  ▪ Click on the correct medication 
  ▪ Select the appropriate quantity/dosage 
  ▪ Click ‘add to cart’ 
  o Click ‘proceed to checkout’ 
  o Scroll down to ‘Pet and Vet Clinic Information’ 
  o Click on the box below: ‘We need your pet and vet clinic information to 
  authorize this item’ 
  ▪ Add your pet’s information- All fields are required 
  ▪ Add your vet clinic’s information- be sure to select ‘I want Chewy to 
  contact my vet’ 
  ▪ Select/Add a Vet Clinic- can search by either of the 2 ways below: 
  • Clinic Name – Seattle Veterinary Outreach 
  • Clinic Phone Number – (206) 659-9810 
  ▪ Select Done – enter payment info and select Place Order 

With sponsorship, we can schedule clinics at new locations. Please note, our schedule is booked months in advance.

Unfortunately, we do not provide home visits.

Deciding it’s your pet’s time can be hard. If you are considering euthanasia for your pet, we can perform this service at our clinics and offer cremation options. Please email [email protected] so we can prepare and support you through this process.

Quality of life scale

Currently, we do not have a veterinarian specific for exotic pets. However, we will do our absolute best to help you with your exotic pets if the situation occurs.

Donations can be dropped off at any of our clinic locations. We always need antibiotics, flea medications, pain meds, ear and skin treatments, unopened dog and cat food, beds, carriers, treats, collars, leashes, coats, and poop bags. Items we cannot accept are opened food, controlled medications, and medications expired for over a year.